Memdojo Support
Fix most account, billing, and study issues yourself with the links below — and when you need a person, support runs over email so nothing gets lost.
Handle it yourself
These take you straight to the screen in the app that owns the setting. You will need to be signed in.
Account and sign-in
Change your email or password, resend a verification email, unlink Google, or delete your account.
Billing and subscriptions
See your current plan and renewals, including subscriptions bought through the App Store.
Refund requests
Submit a refund request and track the ones you have already sent us.
Reset your password
Use “Forgot password?” on the sign-in screen to get a reset link by email.
Notifications
Turn study reminders and due-card alerts on or off.
Study presets
Adjust daily card limits, card ordering, and how study sessions behave.
Common issues
The questions support answers most often. For questions about features and pricing, the FAQ on the home page covers more ground.
Report a problem
Bugs, content complaints, and accessibility barriers each have a path that gets them to the right place.
Report a bug
Tell us what you did, what you expected, and what happened instead. Your device and browser help us reproduce it.
Email a bug reportReport content
Flag a public deck or comment that breaks the Study Content Policy, or file a formal copyright notice.
Content and DMCA policiesAccessibility issue
If something is hard to use with a keyboard, screen reader, or magnification, we want to hear about it.
Accessibility statementStill stuck?
Email support@memdojo.com from the address on your account, or send a message through the contact form. Include what you were doing and what you saw — it saves a round trip.